The Medium Partner Program’s Unknown Error Status: A Possible Solution

Troubleshooting Unknown Error Status on Medium

Know What is Causing the Problem

The “ Unknown error status” without any additional information is generally caused by:

1. Payment setup problems: Stripe or PayPal issues associated with your account
2. Verification issues: Partial or failed identity verification

Violating the guidelines established by Medium or Partner Program policies with your account or a policy

1. Medium Platform Bugs: Temporary technical issues

Troubleshooting Steps

Check Your Email

1. Find all Medium or Stripe-related emails. They also usually explain how the status became unknown.
2. The medium might ask for more details and documents to verify the information.

Check your partner program settings

1. Open your Medium Partner Program dashboard.
2. Check that your tax info and payment details are correct.

Verify Payment Method

Stripe is used for all payouts on Medium. Ensure:

1. Your stripe account is already active.
2. The banking in Stripe is correct.
3. Stripe verification finished (e.g., ID verification, homepage address)

Confirm Tax Information

1. Ensure you have completed the necessary tax forms (W-9 for U.S. residents).
2. Errors can cause problems with status.

Review Medium’s Policies

Double-check you have not accidentally broken any policy under the Medium Partner Program. Examples include:

1. Content that is plagiarized or not suitable.
2. Fake or spammy behaviour.

Clear Cache and Cookies

1. In some cases, the problem can be technical. Try clearing your browser cache and cookies or try accessing your account on a different browser or device.

Contact Medium Support

If the issue persists:

1. Visit Medium’s Help Center.
2. Create a support ticket with the category “Partner Program.”
3. Add screenshots showing the error if applicable.
4. Look for replies in the email tied to your Medium account.

Contact Stripe (if necessary)

If Medium’s support implies that the problem lies with Stripe:

1. Go to your Stripe account.
2. If nothing seems to be blocking you from creating a new key, contact Stripe support and ask if there are any restrictions or other verifications pending.

Temporary Measures

While on standby for a fix:

1. We focus on creating high-quality content so we avoid activity gaps.
2. Keep your readers returning to your content by promoting it on social platforms.