TERMS & CONDITIONS

Terms & Conditions for Using D365A

These Terms & Conditions explain the rules and guidelines that apply when you access the D365A website, contact us, or use our SEO, content, AI-powered, and related digital services.

Last Updated: September 1, 2026

 

By accessing or using the D365A website, contacting us, or using our services, you agree to these Terms & Conditions. If you do not agree with these terms, you should not use this website or our services.

These Terms & Conditions apply to your use of the D365A website and general interactions with D365A. Specific services, projects, or engagements may also be subject to separate proposals, agreements, statements of work, or other written terms agreed between D365A and the client.

Where a separate written agreement applies to a particular service or project, the terms of that agreement will govern that engagement in the event of a conflict with these general website Terms & Conditions.

D365A is a digital agency providing services related to search engine optimization (SEO), Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), content strategy, AI-assisted content operations, conversion copywriting, analytics, reporting, and related digital marketing solutions.

The specific scope, deliverables, timelines, responsibilities, and pricing for client projects may vary depending on the service and will be communicated through proposals, project agreements, statements of work, emails, or other agreed documentation.

D365A may modify, improve, add, or discontinue website features or service offerings from time to time as our business, technologies, and industry practices evolve.

You may use the D365A website for lawful purposes and to learn about our services, access our content, or contact us regarding potential business opportunities.

You must not use this website in any way that could damage, disable, disrupt, or interfere with the website, its security, or the experience of other users. You must also not attempt to gain unauthorized access to any part of the website, server, systems, accounts, or data.

You may not use the D365A website to distribute malicious software, conduct fraudulent or unlawful activities, collect information without authorization, impersonate another person or organization, or violate the intellectual property or other legal rights of D365A or third parties.

Submitting an enquiry through the D365A website does not automatically create a client relationship, contract, or obligation for D365A to provide services.

A client engagement begins when the scope of work, pricing, timelines, responsibilities, and other relevant terms have been agreed upon between D365A and the client through an accepted proposal, written agreement, statement of work, email confirmation, or another mutually agreed arrangement.

Clients are responsible for providing accurate information, required materials, access, approvals, and feedback reasonably necessary for D365A to perform the agreed services. Delays in receiving required information, access, or approvals may affect project timelines and delivery.

Fees for D365A services will be communicated to the client through a proposal, quotation, invoice, agreement, or other written communication before or during the relevant engagement.

Payment amounts, schedules, currencies, deposits, milestones, and payment methods may vary depending on the project and will be governed by the terms agreed with the client. Clients are responsible for making payments according to the agreed payment schedule.

Additional work or requests outside the originally agreed scope may require additional fees, revised timelines, or a separate agreement. D365A will communicate any material changes to the scope or associated costs before proceeding with such additional work where appropriate.

Any cancellation, refund, or payment-related terms specifically agreed for a project will be governed by the applicable proposal, invoice, agreement, or other written terms for that engagement.

Unless otherwise stated, the D365A website and its original content, branding, graphics, design elements, text, and other materials are owned by or licensed to D365A and are protected by applicable intellectual property laws.

You may view and use website content for personal or legitimate business reference purposes. You may not reproduce, republish, distribute, sell, modify, or commercially exploit D365A website content without prior written permission, except where permitted by applicable law.

Intellectual property rights relating to work created for clients will be governed by the applicable proposal, agreement, or other written project terms. Ownership or usage rights may transfer to the client where specifically agreed and subject to fulfillment of applicable payment and contractual obligations.

Any third-party trademarks, logos, content, or other intellectual property appearing on the website remain the property of their respective owners.

Clients may provide D365A with content, documents, images, logos, brand assets, website access, data, or other materials required to perform agreed services.

By providing such materials, the client confirms that they have the necessary ownership, permissions, licenses, or other rights required for D365A to use those materials for the agreed project.

D365A will use client-provided materials primarily for performing the requested services and related project activities. Clients remain responsible for the accuracy, legality, and appropriate use of the materials they provide.

D365A is not responsible for claims or issues resulting from client-provided materials that infringe third-party rights or violate applicable laws, except to the extent responsibility cannot legally be excluded.

D365A may use or integrate third-party tools, platforms, software, plugins, analytics services, advertising services, hosting providers, communication tools, and other technologies to operate our website and deliver our services.

Our website may also contain links to third-party websites or resources. These external websites and services are operated independently and may have their own terms, privacy policies, security practices, and service conditions.

D365A does not control and is not responsible for the availability, content, policies, security, accuracy, or practices of independent third-party websites or services.

Where third-party tools or platforms are required as part of a client project, their use may also be subject to the respective provider’s terms, pricing, limitations, and policies.

D365A uses professional strategies, research, industry practices, data, and available tools to improve search visibility, content performance, digital marketing effectiveness, and business growth opportunities.

However, SEO, GEO, AEO, content marketing, AI-powered search visibility, traffic, rankings, leads, conversions, revenue, or other marketing outcomes cannot be guaranteed. Results may be affected by factors outside D365A’s control, including search engine and AI platform algorithms, competition, market conditions, website history, third-party platforms, technical limitations, and changes in user behavior.

Search engines, AI platforms, and other third-party systems may change their algorithms, policies, features, or ranking and recommendation methods at any time. D365A is not responsible for losses or changes in performance resulting solely from such third-party changes.

Any examples, estimates, projections, case studies, or previous results discussed by D365A are provided for informational purposes and should not be interpreted as a guarantee of future performance.

The D365A website, its content, and general information are provided for informational purposes. While we aim to keep information accurate and up to date, D365A does not guarantee that all website content will always be complete, accurate, current, or free from errors.

To the extent permitted by applicable law, D365A will not be liable for indirect, incidental, special, consequential, or similar losses arising from the use of, or inability to use, our website or services.

D365A is also not responsible for interruptions, technical issues, data loss, third-party platform changes, external services, or circumstances beyond our reasonable control.

Any liability relating to a specific client project may also be subject to the limitations and terms contained in the applicable proposal, agreement, statement of work, or other written arrangement between D365A and the client.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

D365A or the client may terminate a service engagement in accordance with the cancellation or termination terms agreed for the relevant project, proposal, statement of work, or other written arrangement.

D365A may suspend or terminate services where a client materially breaches agreed terms, fails to make required payments, misuses our services, engages in unlawful activity, or fails to provide information, access, or cooperation reasonably necessary to complete the work.

Upon termination, the client may remain responsible for fees relating to work already completed, approved expenses, or other amounts due under the applicable project terms.

Any provisions that by their nature are intended to continue after termination, including applicable intellectual property, payment, confidentiality, disclaimers, and liability provisions, may remain in effect.

D365A may update or modify these Terms & Conditions from time to time to reflect changes in our website, services, business practices, technologies, or applicable legal and regulatory requirements.

When these Terms & Conditions are updated, the revised version will be published on this page and the “Last Updated” date will be changed accordingly.

Your continued use of the D365A website after updated Terms & Conditions are published will be subject to the revised terms, to the extent permitted by applicable law.

We encourage visitors and clients to review these Terms & Conditions periodically to remain informed about any changes.

These Terms & Conditions and any disputes relating to the use of the D365A website or our services will be governed by the laws applicable to the relevant agreement and jurisdiction, unless otherwise specified in a separate written agreement between D365A and the client.

In the event of a dispute, the parties are encouraged to first attempt to resolve the matter through good-faith communication and reasonable negotiation before pursuing formal legal remedies.

For specific client engagements, the applicable governing law, jurisdiction, and dispute resolution procedures may be defined in the relevant proposal, contract, statement of work, or other written agreement.

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact D365A through our website.

For questions relating to a specific project or service engagement, please include relevant project or enquiry details so we can respond appropriately.

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